Frequently Asked Questions
SHIPPING
How long will it take to receive my package?
PRODUCT
Can I return my product?
The product is out of stock. When will more come in?
OTHER
Do you have any questions?
How long will it take to receive my package?
- We process all orders within 1-5 working days. In case of a sudden volume increase, delays may occur. We will inform you of any longer delays. Estimated delivery time is 1-5 working days from the processing date.
- We use PostNord to deliver our products.
PRODUCT
Can I return my product?
- Of course you can make a return on your order. Contact us at info@neckone.se to start a return. We will send you a return shipping label and instructions for the return
The product is out of stock. When will more come in?
- We always try to keep stock so you can order on our website. But sometimes we get higher pressure than expected.
OTHER
Do you have any questions?
- If you have any questions, you are welcome to contact us at info@neckone.se